Our service team helps you get maximum value from your investment. To be a reliable partner for your clients, you must be able to depend on our technology.
100 %. Which is why we also work with you to create a custom solution that will really give you an edge. It also explains why our innovative excavator solutions are of the highest quality. And why we also provide your staff with in-depth training on our various technologies.
Special jobs require special solutions. Our machines are designed to solve very specific challenges in the construction industry. But maybe you need even more? Our engineers are always ready to go one step further. Based on Hitachi machines, we can develop a solution that is 100% tailored to your company and your jobs. Tailor-made. Like a perfectly fitting suit.
From our boom changing system to our adjustable undercarriage to our auxiliary hydraulics – we bring your technicians up to speed on KTEG technology. Our regular service training minimises downtime and ensures efficient and safe operation of your KTEG excavators and technologies.
If you want to complete your construction jobs efficiently and on time, you need to be in total control of your machines. KTEG machines are extremely robust, but also highly engineered. We provide intensive training for your drivers to ensure every move they make is perfect. Starting with the handover of your machine. And ideally again after a few months as a refresher.
What kind of tasks do you need to master right now – and in the future? What kind of machine technology do you need for this? And how can you use this to optimise your processes? Our experts understand the daily routine on the construction site. Together, we’ll get to the bottom of what you really need. At the Coreum site, you can compare and test our demolition excavators, lifting machines, electric excavators and assistance systems in actual practice.
The fast delivery of spare parts and accessories is a decisive criterion for the successful operation of a construction or handling machine in daily practice. Downtimes or breakdowns are an annoying disruptive factor with today's mostly predefined cycles in operation.
Ordered by 5 p.m., parts in stock can be shipped the same day and delivered overnight. This is thanks to a highly professional team on site and perfect warehouse logistics with direct links to the freight companies. In case of emergencies on weekends or holidays, you can reach our emergency on-call service, which will help you quickly and unbureaucratically.
Our partnership with Kiesel extends to service. Kiesel offers a nationwide service network throughout Germany, which KTEG also has access to. The highest level of expertise for Hitachi machines lies with the service inspectors. These are called in by KTEG if KTEG machines require them due to difficult challenges. Thus, the entire knowledge of the Kiesel Group is available to the technicians on site.